ProtectMyID Review
ProtectMyID is a subsidiary of ConsumerInfo.com, which is owned by Experian, one of the three consumer credit bureaus in the United States. ConsumerInfo.com was founded in 1995 to bring Experian’s corporate identity theft protection, detection, and resolution services to consumers. As such, ProtectMyID provides a full spectrum of services that guard against identity theft and the financial losses associated with the crime.
Services – ProtectMyID offers one protection plan that accommodates individuals and families. The identity theft protection is designed to detect and stop identity theft and fraud as soon as it occurs with three-bureau credit monitoring, medical ID theft monitoring, periodic Internet scans and monitoring of change of address occurrences. If you become a victim of identity theft while a member of ProtectMyID, the company provides complete resolution services.
Additional Safeguards – As part of its identity theft protection plan, they also includes lost wallet protection, which protects your credit cards, insurance cards, medical cards and debit cards from unauthorized use if your wallet gets lost or stolen.
Reputation – ProtectMyID is backed by Experian, a global company that is a leader in information services. Experian employs more than 15,000 people throughout 40 countries and is recognized around the world for its solid business practices. The company is listed on the London Stock Exchange.
Security – The site is operated from the U.S. and utilizes firewalls and other security measures to protect your personal information. The company stays on top of new identity theft strategies by tapping into Experian’s sophisticated tools that help large corporations protect their clients from identity theft and fraud.
Recovery – The company provides a service guarantee that covers up to $1 million for certain expenses like lost wages, investigative costs and legal defense fees if you become a victim of identity theft while enrolled in their service. In addition, ProtectMyID assigns you a Fraud Resolution Agent who advocates on your behalf to resolve identity fraud issues and repair your credit.
Customer Service – ProtectMyID provides several avenues for contacting the company. A toll-free telephone number is staffed every day starting at 6 a.m. on weekdays and 8 a.m. on weekends. The company also accepts mail inquiries to its Customer Care Department in California and prominently displays its email address for online customer service. The company also has an FAQ section that addresses questions about its services, as well as enrollment and account information.
Discounts and Pricing – Costs $15.95 a month. They offer a 1-month trial period for $1.