ProtectMyID Review

 

ProtectMyID is a relatively new identity theft protection service from the main credit agency Experian, and offers extensive fraud security and recovery services for the both individuals and families. This service offers you a free copy of your Experian credit report as soon as you have signed up, as well as a $1 million service guarantee, to cover any costs should you fall the victim of identity theft crimes.

 

Reputation

Like all of the main credit bureaus Experian is a massive organization, and there can sometimes be a delay getting hold of a representative that can help you with your particular query. Experian has tried to improve their customer services reputation over the years, and generally of you have a query for the Fraud Resolution Team you will receive a reply back with a few days. ProtectMyID has a number of useful features to protect you and your family against identity theft, and although it doesn’t offer quite as many features as other leading identity theft protection packages, it is a solid, good value option, and the Experian’s Identity Theft Resolution Specialists are very experienced and will try and help you to resolve your case as quickly and easily as you can.

 

Security

The main security features provided by ProtectMyID include:

 

• Credit Report Monitoring – this notifies you if any changes are made to your credit files held with the three main agencies Experian, Equifax and TransUnion. You will be send a real time email alert, or you could opt for the new SMS service so that you can also receive alerts when you are on the move.

 

• CardSafe – ProtectMyID will protect all the credit/debit cards you nominate, and cover the costs of any cards that are subject to fraudulent charges (that the card provide holds you liable for), subject to the relevant Federal law fraud caps.

 

• ChildSecure – the personal data of children is also vulnerable to identity theft crimes, and ProtectMyID offers a specialist security protection service for your children, that will monitor their credit files and alert you if any suspicious activity takes place, such as new credit accounts opened in their name without your knowledge or consent.

 

Recovery

As well as protection from identity theft it is also important to have back up in place in case you do become a victim of this growing crime, and ProtectMyID provides a service guarantee that will cover you up to $1 million for any legal costs incurred during the process of resolving your case, and also any debts or charges that have been run up fraudulently in your name by criminals. Experian’s dedicated Fraud Resolution Department is also on hand to help you in the event that either you or a member of your family does becomes a victim of identify theft crimes and can advise you on the best course of action to take to resolve your case.

 

Customer Service

Experian’s Identity Theft Resolution Specialists are available from Monday-Friday, 6am to 6pm (PT), and you must report any suspected identity theft within 30 days of receiving the alert from your account, or from the date you first became aware of the theft to qualify for the service guarantee.

 

Discounts and Pricing
This service costs $9.95 / month after the 1 month off trial period.

ProtectMyID SignUp and Information Page

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